Privacy Policy

Introduction

Filmhouse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Account credentials
• Payment information (processed securely through our payment providers)
• Booking history and preferences

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and preferences

How We Use Your Information

• Process ticket purchases and bookings
• Manage your membership account
• Send booking confirmations and updates
• Provide customer support
• Send promotional communications (with your consent)
• Improve our services and user experience

Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors for transaction processing
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent for data processing
• Request deletion of your data

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.